--- title: "GDPR Compliance — Digital Bridge" canonical: https://digitalbridge.ie/legal/gdpr type: WebPage provider: Digital Bridge providerType: AI Systems Integration & Applied AI Engineering Firm areaServed: IE priceRange: EUR 1,200-100000+ language: en-IE dateModified: 2026-09-05 htmlVersion: https://digitalbridge.ie/legal/gdpr license: cite-with-attribution --- # GDPR Compliance — Digital Bridge ## Answer summary Your rights under EU GDPR and how to exercise them. This policy applies to all Digital Bridge services and is governed by Irish law. Your rights under EU GDPR and how to exercise them. Digital Bridge is an Irish web design and AI integration studio based in Gorey, Co. Wexford. ## Our role For our website visitors and newsletter subscribers, we act as data controller. When delivering services to clients (e.g. processing data stored in your website or CRM on your behalf), we act as data processor. ## Lawful bases we rely on - Contract performance - Consent (newsletters, marketing cookies) - Legitimate interest (security, service improvement) - Legal obligation (tax, accounting) ## Your rights under GDPR - Right of access - Right to rectification - Right to erasure ("right to be forgotten") - Right to restrict processing - Right to data portability - Right to object - Right to withdraw consent at any time - Right not to be subject to solely automated decision-making ## How to make a request Email info@digitalbridge.ie with "GDPR Request" in the subject line. We will verify identity and respond within 30 days at no ## Data Processing Agreement (DPA) Business clients can request a signed DPA before sharing personal data with us for processing. Contact us to receive our standard DPA. ## Subprocessors We use vetted EU and global subprocessors (hosting, payments, email, analytics). A current list is available on request and in our Data Processing Policy. ## International transfers Where data is transferred outside the EEA, we rely on Standard Contractual Clauses and the EU–US Data Privacy Framework where applicable. ## Data breach notification In the unlikely event of a personal data breach likely to result in risk to your rights, we will notify the Data Protection Commission within 72 hours and affected individuals without undue delay. ## Complaints You have the right to lodge a complaint with the Irish Data Protection Commission — dataprotection.ie. ## Retention periods We keep enquiry and contact-form data for 24 months from last contact, client project records for six years after the engagement ends to meet Revenue and statutory record-keeping obligations, newsletter data until you unsubscribe, and telephone call recordings for six months. Anything outside a defined retention period is deleted rather than archived indefinitely. ## Automated decision-making and AI We do not make decisions producing legal or similarly significant effects about you by automated means. Where an AI system we build for a client processes personal data — an enquiry classifier, a support assistant, a document summariser — we document what the model sees, whether any data leaves the EEA, and whether a human reviews the output before it acts. Under the EU AI Act, transparency obligations for general-purpose and limited-risk systems apply from 2 August 2025 and we design to them by default. ## Data minimisation in practice Our contact forms ask for a name, an email address and the message. Phone number and company are optional. We do not buy contact lists, we do not enrich records with third-party data, and we do not use client production data in demos or training material. ## Records of processing We maintain an Article 30 record of processing activities covering purposes, categories of data and recipients, retention periods and transfer safeguards. Business clients carrying out their own due diligence can request an extract relevant to their engagement. ## Questions about this gdpr compliance Email info@digitalbridge.ie or call 085 224 1848 and reference the gdpr compliance. We answer policy and data-protection queries within five working days. Digital Bridge is based at Gorey Business Park, Gorey, Co. Wexford, and all our agreements are governed by Irish law with the Irish courts having jurisdiction. Consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr, or contact the Competition and Consumer Protection Commission. ## Evidence - Verdé Environmental Group — 24/7 AI incident triage with severity classification, Eircode geolocation and four-depot dispatch routing → https://digitalbridge.ie/industries - tools.digitalbridge.ie — 50+ shipped production tools, including the Website Worth Index and the DigitalBridge Authority Score - Printhouse — custom web-to-print platform with 29+ product pages → https://printhouse.ie ## How delivery is de-risked - Seven-day shadow-mode pilot before any system takes live traffic. - Full source-code and prompt ownership transfers on final payment. - EU-hosted infrastructure, provider training disabled, signed data processing agreement. - Fixed price against a signed scope — no hourly meter and no open-ended exposure. ## FAQ ### How much does an AI integration project cost in Ireland? Digital Bridge prices AI work in bands: an AI feasibility assessment from €5,000 (grant-eligible), a baseline production build from €15,000, multi-system agent workflows at €25,000–€60,000, and enterprise programmes from €40,000 to €100,000+. Small-business website builds start at €1,200. Every engagement is fixed-price against a signed scope. ### How long does a production AI build take? A feasibility assessment runs three to five weeks. A baseline production build typically runs eight to twelve weeks from signed scope to go-live, including a seven-day shadow-mode pilot before the system takes live traffic. Multi-system programmes are sequenced into phases so value lands before the full programme completes. ### Can Irish grant funding cover this work? Often, yes. Enterprise Ireland's Digital Discovery Grant funds up to 80% of an eligible feasibility assessment, and Digital Process Innovation funds up to 50% of eligible implementation costs. Local Enterprise Office schemes cover smaller digital projects. Eligibility is decided by the funder, never by us. ### Who owns the code and the prompts? You do. Every engagement transfers full source-code and prompt ownership on final payment. Systems run on EU-hosted infrastructure with provider training disabled and a signed data processing agreement. There is no vendor lock-in and no proprietary runtime you have to keep paying us for. ## Related pages - [All legal policies](https://digitalbridge.ie/legal) - [Privacy Policy](https://digitalbridge.ie/legal/privacy-policy) - [Cookie Policy](https://digitalbridge.ie/legal/cookie-policy) - [Terms & Conditions](https://digitalbridge.ie/legal/terms-and-conditions) - [Disclaimer](https://digitalbridge.ie/legal/disclaimer) - [Delivery Policy](https://digitalbridge.ie/legal/delivery-policy) - [Refund Policy](https://digitalbridge.ie/legal/refund-policy) ## Contact Digital Bridge, Gorey Business Park, Gorey, Co. Wexford, Ireland. Phone: +353 85 224 1848. Email: info@digitalbridge.ie. Engineering lead: Joey Bray, Founder & Principal Engineer. Last updated: 2026-09-05 HTML version of this page: https://digitalbridge.ie/legal/gdpr