Cancellation Policy
Last updated: 18 May 2026
You can cancel any Digital Bridge Ireland recurring service in writing. SEO retainers require 30 days' notice; hosting and maintenance require 30 days. Already-billed periods are not refunded but service continues to the end of the paid period.
1. SEO retainer cancellation
SEO retainers operate on a rolling monthly basis with a minimum 3-month initial term (because SEO needs time to compound). After the initial term, either party may cancel with 30 days' written notice.
2. Hosting cancellation
Hosting plans renew monthly or annually. Cancel with 30 days' notice before the next renewal. We will provide a full export of your site files and database on request.
3. Maintenance cancellation
Website maintenance plans renew monthly. Cancel with 30 days' written notice.
4. AI-agent and automation subscriptions
Cancel with 30 days' notice. We will export your configurations, prompts and logs on request before the service ends.
5. Recurring billing terms
Recurring services auto-renew until cancelled. You are responsible for cancelling in writing before the next billing date if you do not wish to renew.
6. How to cancel
Email info@digitalbridge.ie with "Cancellation Request" in the subject line and your account or invoice reference. We confirm cancellations within 2 business days.
7. Effect of cancellation
Service continues to the end of the paid billing period. After that, access ends, third-party connections may be removed and any free add-ons (uptime monitoring, backups, etc.) cease.