Privacy Policy

    Last updated: 18 May 2026

    Digital Bridge Ireland collects only the personal data needed to deliver our services — contact form details, analytics, cookies, newsletter sign-ups and payment data. We process it under EU GDPR and the Irish Data Protection Act 2018, never sell it, and you can request access, correction or deletion at any time.

    1. Who we are

    Digital Bridge Ireland (DigitalBridge.ie) is an independent Irish digital agency based in Gorey, County Wexford, providing web design, SEO, ecommerce, AI automation, hosting and digital marketing services. The data controller is Digital Bridge Ireland. You can contact us at info@digitalbridge.ie or 085 224 1848.

    2. Data we collect

    • Contact form data: name, email, phone number, company, message content.
    • Newsletter subscriptions: email address and consent timestamp.
    • Analytics data: anonymised pageviews, referrer, device type, country.
    • Cookies: see our Cookie Policy.
    • Payment data: processed directly by Stripe — we never see your full card details.
    • Account and project data: assets, credentials and content you share to deliver the project.

    3. Lawful basis for processing

    We process your data under one of the following GDPR lawful bases:

    • Contract: to deliver services you have engaged us for.
    • Consent: for newsletters, marketing cookies and optional tracking.
    • Legitimate interest: to secure our site, prevent fraud and improve our services.
    • Legal obligation: tax, accounting and statutory record-keeping.

    4. How we use your data

    • To respond to enquiries and quote requests.
    • To deliver and support contracted services (web design, SEO, automation, hosting).
    • To process payments via Stripe.
    • To send service updates and, with consent, marketing emails.
    • To measure site performance via analytics.

    5. Third parties, processors and subprocessors

    We use carefully selected EU and global processors. Each is GDPR-compliant and bound by a Data Processing Agreement:

    • Hosting & infrastructure: Cloudflare, Supabase, Lovable Cloud.
    • Payments: Stripe.
    • Email delivery: Resend / SendGrid (transactional).
    • Analytics: Google Analytics, anonymised first-party analytics.
    • Embedded content: YouTube, Vimeo, Google Maps may set cookies when loaded.

    6. Data retention

    • Contact form enquiries: up to 24 months from last contact.
    • Client project data: duration of contract + 7 years for tax compliance.
    • Newsletter data: until you unsubscribe.
    • Analytics data: up to 26 months in aggregated form.

    7. Your GDPR rights

    You have the right to:

    • Access the personal data we hold about you.
    • Request correction of inaccurate data.
    • Request erasure ("right to be forgotten").
    • Restrict or object to processing.
    • Data portability.
    • Withdraw consent at any time.
    • Lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).

    To exercise any right, email info@digitalbridge.ie. We respond within 30 days.

    8. International transfers

    Where data is transferred outside the EEA, we rely on Standard Contractual Clauses (SCCs) and the EU–US Data Privacy Framework where applicable.

    9. Security

    We use TLS encryption, role-based access, encrypted backups and monitored infrastructure to protect your data. No system is 100% secure, but we follow industry best practice.

    10. Changes to this policy

    We may update this policy. Material changes will be flagged on this page with a revised "Last updated" date.

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