Terms & Conditions

1. Parties

These Terms apply between Digital Bridge Ireland ("we", "us") and the client engaging our services ("you"). They form part of every quote, proposal and Statement of Work we issue unless explicitly varied in writing.

2. Services

We provide web design, SEO, content, ecommerce setup, AI agents, workflow automation, hosting and ongoing maintenance. The exact scope of each engagement is defined in the relevant proposal or quote.

3. Project timelines

Timelines provided in proposals are estimates based on prompt client feedback. Delays in approvals, content delivery or third-party access will extend the schedule accordingly.

4. Revisions

Each project includes a defined number of revision rounds (typically two). Additional revisions are billable at our standard hourly rate. Substantive scope changes require a written change order.

5. Payment terms

• A 50% deposit is required before work begins on most projects.
• Remaining balance is due on completion or per agreed milestones.
• Retainers and hosting are billed monthly in advance.
• Late payment may incur interest at the statutory rate under the European Communities (Late Payment in Commercial Transactions) Regulations.

6. Deposits

Deposits secure your project slot and cover initial discovery, planning and design work. Deposits are non-refundable once work has commenced.

7. Ownership of work

On full payment, ownership of all bespoke design, code and content created specifically for you transfers to you. We retain ownership of any pre-existing frameworks, libraries, internal tools and templates used to deliver the project, and the right to showcase the work in our portfolio.

8. Hosting limitations

Hosting plans are provided on a best-effort basis. While we target 99.9% uptime, we cannot guarantee uninterrupted availability of third-party infrastructure (e.g. Cloudflare, Supabase, Vercel).

9. SEO disclaimer

SEO results depend on factors outside our control including search engine algorithms, competitor activity and the client's own business operations. We do not guarantee specific rankings, traffic or revenue outcomes. See our full Disclaimer.

10. AI-generated content disclaimer

Some deliverables may be drafted, supported or accelerated using AI tools. All AI output is reviewed by a human before delivery, but you remain responsible for final approval before publication.

11. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from a project is capped at the total fees paid by you for that specific engagement in the preceding 12 months. We are not liable for indirect, consequential or loss-of-profit damages.

12. Force majeure

Neither party is liable for delays caused by events beyond reasonable control — including outages of third-party infrastructure, industrial action, illness, government action or natural events.

13. Acceptable use

You agree not to use our services to host or transmit unlawful, infringing, defamatory, malware-laden or otherwise prohibited material. See our Acceptable Use Policy.

14. Intellectual property

You warrant that any content, logos or assets you supply do not infringe third-party IP. You indemnify us against claims arising from materials you provide.

15. Termination

Either party may terminate an engagement in writing. Work delivered up to the termination date remains payable.

16. Governing law and jurisdiction

These Terms are governed by the laws of Ireland and any dispute is subject to the exclusive jurisdiction of the Irish courts.