Business Automation — full package

Connected automations that handle leads, follow-ups, bookings, and admin — on autopilot.

What the Business Automation package includes

Connected automations that handle leads, follow-ups, bookings, and admin — on autopilot.

  • Everything in Quick Automation
  • 3–5 connected workflows
  • Multi-step email & SMS sequences
  • Booking & appointment automation
  • CRM pipeline management
  • Webhook & API integrations
  • Monthly performance review
  • Priority support
  • Workflow optimisation included

Business Automation in plain English

Imagine a small team of invisible assistants. One handles new leads, one books appointments, one sends follow-ups, one updates your CRM. They all talk to each other and never sleep. That's this plan.

What does the Business Automation package cost?

Business Automation is a fixed quote to build, then a fixed monthly fee to run.

How Business Automation compares with the other workflow automation packages

We publish 3 workflow automation packages so you can see exactly where Business Automation sits rather than guessing from a single "from" price.

  • Quick Automation: see the quick automation package page for its own scope and price.
  • Full Automation Suite: see the full automation suite package page for its own scope and price.

Who is the Business Automation package for?

Most buyers land on Business Automation after pricing two or three workflow automation quotes and finding the scope written in language they could not check. Our Business Automation clients tend to check this first, so we publish it. Business Automation is scoped for firms doing real trade already, where better workflow automation converts existing demand rather than creating it. Nothing about Business Automation depends on you chasing us for it. We publish 3 workflow automation packages so you can see where Business Automation sits instead of guessing from a single "from" price. That is the Business Automation rule, not a general policy.

How is Business Automation scoped and delivered?

We do not run a "core plus extras" structure on Business Automation; the itemised workflow automation list is the whole delivery. It is the same on Business Automation whether you are in Wexford, Dublin or Galway. We do not run a "core plus extras" structure on Business Automation; the itemised workflow automation list is the whole delivery. The Business Automation scope document says so explicitly. Business Automation is delivered in short sprints with a shareable preview link, so progress is visible every few days. We would rather lose a Business Automation enquiry than be vague about it.

What does Business Automation cost, and what do you own afterwards?

Business Automation is a fixed quote to build, then a fixed monthly fee to run. You are invoiced against the written scope, not against hours logged. You can hold us to that clause on Business Automation. Your team can edit Business Automation content without us, which is why most clients never pay for small text changes. We would rather lose a Business Automation enquiry than be vague about it. Your team can edit Business Automation content without us, which is why most clients never pay for small text changes. You can hold us to that clause on Business Automation.

How do you start on Business Automation?

To start Business Automation, ring 085 224 1848 or email [email protected] and describe the problem in your own words. We hold to that on every Business Automation engagement. Book a Business Automation scope call on 085 224 1848; if a smaller piece of workflow automation work would move more enquiries first, we will tell you. If Business Automation cannot be delivered that way, we will not quote it. We publish 3 workflow automation packages so you can see where Business Automation sits instead of guessing from a single "from" price. That is why Business Automation is quoted as one figure rather than a range.

What exactly is included in the Business Automation package?

Scope on Business Automation is fixed at signature. Additions are quoted separately and only proceed when you say so in writing. You can hold us to that clause on Business Automation. The Business Automation feature list doubles as the scope document, so there is no gap between what you read and what you are invoiced for. It is the same on Business Automation whether you are in Wexford, Dublin or Galway.

Is the Business Automation price fixed once work starts?

Business Automation is a fixed quote. Nothing is added silently mid-project; out-of-scope work is priced and approved separately. The Business Automation scope document says so explicitly. Business Automation is a fixed quote. The figure quoted after the scope call is the figure on the invoice. If Business Automation cannot be delivered that way, we will not quote it.

Who actually delivers the Business Automation work?

Joey Bray, the founder, scopes and builds it from Gorey Business Park, Co. Wexford. We do not run a "core plus extras" structure on Business Automation; the itemised workflow automation list is the whole delivery. We hold to that on every Business Automation engagement. There is no account-manager layer, which is the main reason a workflow automation quote from us lands well under a traditional Irish agency's.

Do I own the workflow automation work afterwards?

We avoid agency-only page builders on Business Automation, so any competent developer can take the project on after us. Ask about it on the Business Automation scope call and we will put it in writing. We avoid agency-only page builders on Business Automation, so any competent developer can take the project on after us. That is why Business Automation is quoted as one figure rather than a range.

Is Business Automation the right package, or should I start smaller?

The 3 workflow automation packages differ in scope, not in build quality — accessibility, speed and search basics are in all of them. It applies to Business Automation specifically, whatever we do elsewhere. Business Automation suits a business whose workflow automation needs are known and specific — you can already name the pages, systems or outcomes you want. Our Business Automation clients tend to check this first, so we publish it. The next step on Business Automation is a free twenty-minute scope call on 085 224 1848, after which you get the written scope and one figure. That is the Business Automation rule, not a general policy.

What does it actually mean for automations to 'talk to each other' rather than run separately?

It means the output of one automation becomes the trigger for the next, so a new lead captured through your website automatically moves into your CRM, triggers a booking automation to offer available appointment slots, and once booked, triggers a follow-up sequence, all without anyone manually passing information between systems at each stage. Compare that to several standalone automations that each do their own job but require someone to notice when one finishes and manually kick off the next, which quietly reintroduces the same delays and dropped handoffs that automation is meant to remove. At a fixed quote setup and a fixed monthly fee, this tier is built specifically around that kind of connected sequence, covering leads, appointment bookings, follow-ups and CRM updates as one coordinated system rather than four separate scripts.

What ongoing role does the €99 monthly fee actually play once everything is set up and working?

The monthly fee covers hosting the automation infrastructure, monitoring that each step in the sequence is still firing correctly, and adjusting the workflow when one of the connected systems, such as your CRM or calendar tool, changes how it works on its own end, which happens more often than most businesses expect. Without that ongoing monitoring, a connected automation chain is more fragile than a single standalone one, because a small change in one system can silently break the handoff to the next step without anyone noticing until leads start slipping through. The fee is not a passive subscription charge but active maintenance of a genuinely working system, and any request to add a new automation into the existing sequence is scoped and quoted separately from routine maintenance.

What’s covered under the Business Automation package specifically?

Business Automation targets the core operational workflows most small and medium businesses share — lead capture and follow-up, invoice and payment reminders, appointment confirmations, and internal notifications between staff — connecting the tools you already use so information moves automatically instead of requiring someone to re-enter it manually in three different places. This package typically covers a defined set of automations agreed during discovery, built, tested and handed over with documentation explaining how each one works. It doesn’t include unlimited ongoing automation requests after launch; additional workflows beyond the agreed scope are quoted as separate add-ons, which keeps the initial project focused and deliverable within a clear timeframe. We prioritise automations based on where you’re losing the most time currently, rather than automating everything possible regardless of actual benefit. This suits businesses with established, repeatable processes that are currently handled manually — it’s less suited to businesses still figuring out their core processes, since automating an undefined workflow tends to just speed up the confusion. A common pitfall is assuming automation eliminates the need for any human review; most well-built automations still include checkpoints where a person confirms before anything customer-facing goes out.

How do you make sure the automations don’t break when something changes?

We build automations with reasonable error-handling so that if a step fails — a missing field, an app going down temporarily, unexpected data — the process flags it rather than silently failing or sending incorrect information to a customer, which is one of the most common risks with poorly built automation. Before going live, we test each workflow against a range of realistic scenarios rather than just the happy path, since edge cases are usually where problems actually surface once real customers start using the system. You’ll get documentation showing what each automation does and how it’s structured, so if something in your business changes — a new tool, a different process — you or we can update it accordingly rather than starting from scratch. What’s not included by default is ongoing monitoring after launch; we recommend an occasional check-in, particularly after any change to the connected apps themselves, since third-party platforms updating their own systems can sometimes affect integrations outside our control. This package suits businesses ready to commit to a defined, tested set of automations rather than wanting an open-ended, ever-expanding system from day one.

How we decide what to quote for Business Automation

Digital Bridge delivers this work from Gorey Business Park in County Wexford on a fixed written scope — one price, one delivery date — and the client owns the finished work outright. Connected automations that handle leads, follow-ups, bookings, and admin — on autopilot. Before a figure is given, four questions are answered in order, and a named person signs the scope off — it is never generated automatically.

  1. Is this the right job at all? We look at what you already have online, whether the domain and Google Business Profile are in your own name, and what Business Automation customers currently ask you for. If a repair or a single page would solve it, we quote that instead.
  2. What does the work have to achieve first? The scope is written around one outcome — enquiries, bookings, orders or credibility — and anything else is listed as optional so it can be dropped without renegotiating.
  3. What will it cost and when will it be live? Page count, content readiness, integrations and whether photography or copy still has to be produced set the price and the date, both fixed in writing before work starts.
  4. How will people in Business Automation find it afterwards? Local search setup is included in a build; ongoing SEO is a separate optional retainer you can start or stop with notice.

Checkable facts behind this Business Automation page

Author and reviewer: Joey Bray, founder of Digital Bridge, building and maintaining Irish business websites since 2016. Studio address: Gorey Business Park, Gorey, Co. Wexford. Phone: 085 224 1848. Every claim below can be checked before you speak to us.

  • Published starting prices, not estimates released after a sales call — see the pricing page for the full ladder.
  • Live client sites you can open and test yourself are listed in the work section.
  • One contact from first call to launch, rather than an account handler relaying messages.
  • A plain-text mirror of this page is published for AI assistants at the same path with a .md extension.